New, unused items are eligible for a refund within 60 days of purchase. Used items are eligible for online store credit within 60 days of purchase. *Excludes items marked as Final Sale.
Buy with Confidence
60 Day Satisfaction Guarantee
We’re confident you’ll love how our gear performs. But in case you don’t we’ll take it back and exchange it for something you do love. You have up to 60 days to decide.
If for any reason you’re not satisfied with your Giant or Liv gear* purchase, return the item along with the original receipt to the Giant or Liv retailer of the original purchase within 60 days for a one time exchange or refund.
Gear items purchased from the Giant or Liv consumer websites must be returned directly to Giant. If unsatisfied with a gear item’s performance, please follow our return process.
*Gear items exclude complete bicycles and bicycle frames.
EnergyPak is the fuel for your E-bike that allows you to explore your world without worrying about running out of power.
Compact version of EnergyPak Smart cleanly integrated into the frame
All-new 500 625Wh compact battery boosts the range of performance E-bikes
Advanced Battery Management System optimizes charging performance through continuous communication between the battery and charger
Charge up to 80 percent in 2.2 hours (EnergyPak Smart 625)
Compatible with our EnergyPak Plus range extender
Application: Road / Touring
Dimension (L x W x H): 435 x 77.5 x 67mm
Cells: 40 / 18650
Capacity: 500, 625wh
Maximum charging current: 6A
All specifications and prices listed are subject to change without notice.