New, unused items are eligible for a refund within 60 days of purchase. Used items are eligible for online store credit within 60 days of purchase. *Excludes items marked as Final Sale.
Buy with Confidence
60 Day Satisfaction Guarantee
We’re confident you’ll love how our gear performs. But in case you don’t we’ll take it back and exchange it for something you do love. You have up to 60 days to decide.
If for any reason you’re not satisfied with your Giant or Liv gear* purchase, return the item along with the original receipt to the Giant or Liv retailer of the original purchase within 60 days for a one time exchange or refund.
Gear items purchased from the Giant or Liv consumer websites must be returned directly to Giant. If unsatisfied with a gear item’s performance, please follow our return process.
*Gear items exclude complete bicycles and bicycle frames.
MORE POWER FOR YOUR ADVENTURE
EnergyPak is the fuel for your E-bike that allows you to explore your world without worrying about running out of power. Upgrade for the follow E-Bike bike models: Road E+ Pro (2020); FastRoad E+ EX Pro (2020); Revolt E+ Pro (2020); Thrive E+ EX Pro (2020)
Compact version of EnergyPak Smart cleanly integrated into the frame.
All-new 500Wh compact battery boosts the range of performance E-bikes
Advanced Battery Management System optimizes charging performance through continuous communication between the battery and charger
EnergyPak Smart Compact 500 can charge up to 80 percent in 2 hours 20 minutes
Compatible with our EnergyPak Plus range extender
Dimension (L x W x H): 435 x 77.5 x 67mm Cells:40 /18650 (500 Wh) Capacity: 500 Wh Maximum charging current: 6A Application: Road / Trekking